Privacy Policy

At Imagine Shop, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

- Register for an account.

- Place an order or make a purchase.

- Subscribe to our newsletter or promotional emails.

- Contact us for support or inquiries.

Types of information we collect include:

- Name, email address, phone number, and delivery address.

- Payment information (processed securely through third-party payment providers).

- Usage data, such as IP address, browser type, and interactions on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

- To process and fulfill your orders.

- To communicate with you about your orders, account, or customer service inquiries.

- To send you promotional content or updates if you have opted in.

- To improve our website, products, and services based on usage data.

- To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

- With trusted service providers to facilitate payment processing, shipping, and communication.

- To comply with legal requirements or enforce our terms and conditions.

- If required during a business merger, acquisition, or sale.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content.

You can manage your cookie preferences in your browser settings. Note that disabling cookies may affect the functionality of our website.

5. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure.

However, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights

You have the right to:

- Access and review your personal information.

- Request corrections to inaccurate or incomplete data.

- Withdraw consent for marketing communications.

- Request the deletion of your personal information, subject to legal requirements.

To exercise these rights, contact us at support@imagineshop.co.za.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically for updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

- Email: support@imagineshop.co.za

- Phone: +27 83 874 7149

We value your trust and are committed to protecting your privacy.